Effective Date: 01-Jan-2025.

Global Serve Group – FZE (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase on our website.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

• Name, address, email, phone number.
• Payment details (credit/debit card or other payment methods).
• Shipping and billing information.

1.2 Non-Personal Information

• Browser type, device type, and operating system.
• IP address and location data.
• Website usage statistics and analytics.

1.3 Cookies

We use cookies to enhance your browsing experience. Cookies help us track your preferences, improve website performance, and personalize content.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you regarding orders, promotions, and updates.
• To improve our website, products, and customer experience.
• To detect and prevent fraud or unauthorized activities.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• With trusted service providers (e.g., payment gateways, shipping partners) who assist in order processing and delivery.
• When required by law or to comply with legal obligations.
• To protect our rights, property, or safety and that of our customers or others.

4. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse.

• All payment transactions are encrypted using SSL technology.
• Access to personal information is restricted to authorized personnel only.
  However, no data transmission or storage system can be guaranteed 100% secure.

5. Your Rights

You have the following rights regarding your personal information